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Alpine hotel with two distinct seasons (ski winter, outdoor summer) and a strong need for daily operational communication to guests.
Hotels & resorts· Alpi, Italia
Mountain hotel: content that follows the season
An Alpine property uses the in-room TV as a dynamic information channel: weather, lifts, trails and F&B offers change together with the season.
Starting point
- Critical information (lift openings, trail conditions, shuttle times) changes every single day.
- Notice boards and leaflets at reception never reach a guest already in their room.
- Separate F&B and activity offers for winter and summer, meaning two sets of materials to maintain.
What we deployed
- In-room information pages updated by staff each morning from the web back office.
- Switchable seasonal content sets, moving from the winter to the summer layout without rebuilding pages.
- Digital signage on public-area screens aligned to the same content shown in the room.
- Activities and excursions section with booking requests sent straight to the staff.
Quadro modules deployed
- Information pages
- Digital signage
- Multilingual
- Service requests
- Full branding
Observed outcomes
- A single update point for rooms and public areas: the two channels no longer drift apart.
- Daily operational updates delivered in-room without going through reception.
- Season changeover handled as a configuration switch rather than a content redesign.
Metrics tracked
- Information page views per room
- Activity requests submitted from the TV
- Time needed to publish the daily update
Profile anonymised at the client's request. Outcomes are described qualitatively; verified numeric KPIs are shared during the demo.
Want the same outcome in your property?
In a demo we show Quadro on your own televisions, with your brand and your PMS, and share verified KPIs from comparable cases.