SavSoft — Quadro Entertainment IPTV per hotel
All case studies
Hotels & resorts· Europa — città

Urban boutique hotel: few rooms, large-chain standards

A city boutique property brought casting, guests' own streaming content and digital services into the room while keeping infrastructure light.

Urban boutique hotel: few rooms, large-chain standards
City boutique hotel serving business and city-break guests, with a small team and no in-house IT department.

Starting point

  • Guests used to their own streaming subscriptions had to watch content on their phone.
  • No tool to promote late check-out, upgrades and ancillary services after check-in.
  • Complex technical maintenance was not sustainable for the available staff.

What we deployed

  • Secure casting (AirPlay and Chromecast) with an isolated session per room and automatic reset at check-out.
  • Native Android TV apps for the main streaming services, launched by guests with their own credentials.
  • In-room service storefront for upgrades, late check-out, spa treatments and products, charged directly to the folio.
  • Centralised Over-The-Air management and updates: no on-site technical intervention required.

Quadro modules deployed

  • AirPlay & Chromecast
  • Android TV apps
  • In-room e-commerce
  • Room charge
  • OTA updates
  • Full branding

Observed outcomes

  • Guests play their own content on the room television without leaving credentials on the device.
  • An always-on upselling channel after check-in, with no extra load on the front desk.
  • Maintenance and updates handled remotely, suitable for a team with no dedicated IT staff.
  • Casting sessions wiped automatically at the end of the stay: no guest data remains on the box.

Metrics tracked

  • Casting sessions per occupied room
  • Conversion rate of in-room upsell offers
  • On-site technical interventions per quarter
  • TV adoption rate per stay

Profile anonymised at the client's request. Outcomes are described qualitatively; verified numeric KPIs are shared during the demo.

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