Do we need to replace the cabin televisions?

No. The Quadro Multimedia TV Box connects via HDMI to any existing television with an HDMI input. Installation is non-invasive and does not require rebuilding the ship's TV system.

How long does installation on a ship take?

The typical plan includes 2–3 weeks of analysis and design, 1–2 weeks of hardware installation per ship, 1 week of software configuration and integrations, and 2 weeks of training and launch with intensive support. It's also possible to proceed in phases, starting with suites and premium cabins.

Which onboard systems does it integrate with?

Quadro integrates with the onboard PMS (guest profile, check-in/out, cabin account billing), with F&B systems for room service and restaurant bookings, with the event and activity booking system, and with housekeeping and cabin maintenance management.

Can guests use Netflix and their own personal accounts?

Yes. Native apps — Netflix, YouTube, Prime Video, Disney+, Spotify and others — are available in the cabin, and guests can sign in with their own account. Every night the system runs a scheduled reset that closes sessions, logs out and clears cache and temporary data, ensuring privacy for the next guest.

What kind of return can the owner expect?

Quadro installations register on average +30% revenue on in-cabin services, −25% operating costs thanks to automation, and 92% of passengers rating their in-cabin experience positively, with a return on investment typically within 12–18 months.

Cruise

Quadro Cruise: entertainment in every cabin. Even without internet.

A complete in-cabin entertainment and services ecosystem designed for the maritime environment: central onboard server, HDMI TV box, VOD, native apps, cabin control and integration with ship systems.

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Cruise ship sailing in the Mediterranean Sea at sunset — Quadro Cruise is designed for the maritime environment: it operates onboard, even without a satellite link.

Results

Measurable benefits for the ship owner

Average data recorded on Quadro Entertainment installations in the hospitality and cruise sector.

+0%

Revenue from in-cabin services, thanks to easier access and an improved user experience

−0%

Operating costs, thanks to automation of in-cabin service processes

Passengers who rate their in-cabin entertainment experience positively

Average return on investment within 12–18 months of implementation.

Architecture

Designed to work in the middle of the sea

Content and services live onboard. The system remains fully operational even when the satellite link is absent or intermittent.

Central onboard server

Manages content, streaming, applications and communication with ship systems, with built-in redundancy.

Dedicated Ethernet network

Dedicated or shared network infrastructure with guaranteed QoS for simultaneous streaming across all cabins.

Quadro Multimedia TV Box

Compact, silent in-cabin device, connected via HDMI and fully manageable remotely.

Existing televisions

Compatible with any television with an HDMI input: no replacement needed, non-invasive installation.

Onboard server room with network rack and IPTV equipment — The central onboard server hosts content, streaming and applications, with built-in redundancy.

Entertainment

A living-room experience, in the cabin

Live channels, on-demand cinema and the streaming apps passengers already use every day, with content adaptable to the cruise destination and passenger profile.

National and international channels

A wide selection of live TV channels, selectable by language and passengers' market of origin.

Hybrid IPTV + satellite

Hybrid IPTV and satellite TV system for maximum coverage and service continuity while sailing.

VOD cinema

Premium on-demand movie catalog, with new releases and classics, loaded locally on the onboard server.

Native streaming apps

Netflix, Prime Video, Disney+, YouTube and Spotify with access to the guest's personal account.

TV in a cabin with the interactive Quadro interface and a sea view — The in-cabin interface, customized with the cruise line's branding.

Onboard theatre of a cruise ship during an evening show — The onboard show schedule also reaches the cabin screen.

Scheduled reset: privacy guaranteed at every guest change

Every 24 hours — typically at 3:00 AM — the system automatically closes active sessions, logs out of personal accounts, clears cache and temporary data, and returns the interface to the home screen. No data from the previous guest remains accessible, and the device maintains consistent performance throughout the season.

In-cabin services

The television becomes the cabin's concierge

Every feature is customizable with the cruise line's branding and adaptable to the fleet's specific needs.

Cabin control from the TV

Lights, temperature and curtains managed directly from the screen, integrating the home-automation systems already onboard.

Multimedia room service

Interactive F&B menu with photos and descriptions, ordering from the screen and real-time order tracking.

Housekeeping on request

Cleaning, linen changes and extra services requested from the TV, with direct notification to staff and confirmation.

Music and entertainment

Radio, playlists and audio content in the cabin, with branding and schedules customized per line.

Room service delivered to a cabin with a sea view — Room service ordered from the television and automatically charged to the cabin account.

Onboard information

Everything the passenger needs, always up to date

Fewer calls to the front desk, shorter guest relations queues: information reaches passengers directly in the cabin.

Real-time weather

Forecasts for the ship's position and for destination ports.

Events calendar

Full schedule of onboard activities with direct booking from the TV.

Interactive map

Ship position, navigation route and information on ports of call.

Virtual assistance

FAQs, service information and direct contact with onboard staff.

Cruise ship suite with balcony and ocean view at dawn — From the inside cabin to the balcony suite: the same digital experience, on every screen.

Control

A dashboard for the entire fleet

Centralized management of every cabin, of every ship, from a single interface.

Real-time monitoring of every device in every cabin
Detailed statistics on service usage and upselling
Centralized management of content, channels and applications
Remote configuration of each individual device
Advanced diagnostics and remote troubleshooting
Automatic reports on performance and data analysis

Integrations

Connected to onboard systems

Quadro is not an island: it talks to the management systems the ship already uses.

Onboard PMS

Guest profile, check-in/out and automatic charging of consumption to the cabin account.

F&B

Room service orders and restaurant bookings synchronized with catering systems.

Events and activities

Booking excursions, shows and activities directly from the television.

Housekeeping and maintenance

Requests and reports routed to the cabin cleaning and maintenance management system.

Ship officer reviewing the fleet management dashboard on large screens — A single dashboard to monitor cabins, devices and revenue across the entire fleet.

Implementation

From site survey to launch, in four phases

A structured, no-surprises path, compatible with the ship's operational schedule.

Analysis and design

Assessment of the existing infrastructure, customization of the solution to the ship's needs and a detailed implementation plan.

2–3 weeks

Hardware installation

Central server deployment, network verification and installation of TV Boxes in cabins, without interfering with ship operations.

1–2 weeks per ship

Software configuration

Interface customization, integration with onboard systems, content upload and full functional testing.

1 week per ship

Training and launch

Staff training, intensive initial support and post-launch monitoring with ongoing optimizations.

2 weeks + ongoing support

Technician installing the Quadro TV box behind a cabin television — Non-invasive HDMI installation: no replacement of existing televisions.

Full implementation

Installation in all cabins, activation of every feature, full interface customization and extensive staff training.

Ideal for: new or recently refurbished ships and cruise lines seeking a complete premium experience.

Phased implementation

Launch in suites and premium cabins, modular activation of features and progressive expansion to the entire ship, with step-by-step training.

Ideal for: already-operating ships and cruise lines that want to validate the system before fleet-wide rollout.

Support

24/7 assistance, even at sea

A complete post-implementation support package to keep the system running at peak performance.

24/7 technical support

Continuous assistance with SLA-guaranteed response times.

Proactive maintenance

Remote monitoring and preventive identification of potential failures.

Software updates

New features and security patches deployed remotely.

Content management

Ongoing updates to the VOD catalog and available channels.

Ongoing training

Refresher sessions for staff and dedicated training materials.

Maritime expertise

Solutions developed for connectivity limits and at-sea operations.

FAQ

Frequently asked questions about onboard installations

Yes. The system is designed for the maritime environment: content, VOD movies, channels and services live on the ship's central server and are distributed over the ship's Ethernet network. Even with no or intermittent satellite connectivity, entertainment, room service, housekeeping and onboard information remain fully operational.

Ready to get started?

Ready to transform your guests' experience?

Request a personalized demo: we'll show you Quadro Entertainment on your property's TVs, integrated with your PMS.

Request a Demo 080 969 7506 info@savsoft.it